FAQs

  1. Are All Uber drivers going to receive a payment?
  2. Do I need to file a claim in order to receive my payment?
  3. I was an Uber driver in the past but am no longer driving for them. Am I eligible to receive this payment even though I am no longer driving for Uber?
  4. I signed up to be an Uber driver but never actually accepted any rides, so am I eligible to receive this payment?
  5. I think I may be eligible to receive a payment, so what do I need to do?
  6. If I have questions, who can I talk with?
  7. What should I do if I received a notice but have not received my check?
  8. How do I endorse and deposit the check I received?
  9. I received my check but lost it. What can I do?
  10. I have lived in different states and have driven for Uber in more than one state, so how will this settlement affect me?
  11. Is the Attorney General representing me?
  12. I believe that I should be paid an amount higher than was shown on the notice I received, so what are my options?
  13. Have I been a victim of identity theft because of this Uber breach?
  14. What should I do if I have NOT received my check and believe I should have?
  15. What are the Participating States?
  1. Are All Uber drivers going to receive a payment?

    The Uber Drivers eligible to receive a payment are Drivers from Participating States whose driver’s license numbers were accessed during the 2016 Breach and who are confirmed as eligible by the Settlement Administrator (“KCC”).

    The Participating States are Alaska, Arizona, Connecticut, Delaware, Illinois, Indiana, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, and Washington.

    The Nevada Attorney General is also providing redress to Uber Drivers from its state directly (and not through the Settlement Administrator). Nevada drivers may obtain further information by calling (702) 486-3132 or toll free 1-888-434-9989.

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  2. Do I need to file a claim in order to receive my payment?

    No. You do not need to file a claim to receive payment, but you will need to provide your mailing address.

    If the Settlement Administrator (“KCC”) does NOT have your mailing address, the Administrator will send you an email notice with instructions for how to provide the address where your check should be mailed.

    The deadline to respond with your mailing address is March 30, 2022.  Otherwise, checks will be mailed as soon as April 2022 to eligible drivers whose addresses are confirmed.

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  3. I was an Uber driver in the past but am no longer driving for them. Am I eligible to receive this payment even though I am no longer driving for Uber?

    You are eligible even if you are no longer driving for Uber, provided that the Settlement Administrator confirms that during the 2016 Breach your driver’s license number was accessed and that you were living in one of the Participating States: Alaska, Arizona, Connecticut, Delaware, Illinois, Indiana, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, and Washington.  

    Nevada drivers may obtain further information by calling (702) 486-3132 or toll free 1-888-434-9989.

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  4. I signed up to be an Uber driver but never actually accepted any rides, so am I eligible to receive this payment?

    You are eligible if the Settlement Administrator confirms that your information was accessed during the 2016 breach and that at the time you were signed up to be a driver you resided in one of the Participating States.

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  5. I think I may be eligible to receive a payment, so what do I need to do?

    The Settlement Administrator is sending notices and instructions to Eligible Drivers of the Participating States.  If you believe you may be eligible but did not receive a notice, send an email to info@UberDriversStateAGSettlement.com with the following information: your full name, email address, postal mailing address, and the State in which you drove for Uber. The deadline to respond is March 30, 2022.

    Nevada drivers may obtain further information by calling (702) 486-3132 or toll free 1-888-434-9989.

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  6. If I have questions, who can I talk with?

    Please take time to review the information posted at this website: UberDriversStateAGSettlement.com.

    You may also contact the Settlement Administrator by telephone at 1-866-253-3314. 

    Nevada drivers should call: (702) 486-3132 or toll free 1-888-434-9989.

    Please do not contact UBER directly, as the company has no information regarding the administration of this settlement, your eligibility, or the status of your payment.

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  7. What should I do if I received a notice but have not received my check?

    Send an email to the Settlement Administrator: info@UberDriversStateAGSettlement.com and include your full name, email address, postal mailing address, and the State in which you were an Uber driver. You may also call 1-866-253-3314.

    Nevada drivers may obtain further information by calling (702) 486-3132 or toll free 1-888-434-9989.

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  8. How do I endorse and deposit the check I received?

    Carefully tear or cut the check along the dotted line to separate from the mailer. Turn the check over and sign your name along the short edge, behind the words “PAY TO THE ORDER OF”.  No signature line is printed on the check, so please see images below for reference.

    Exemplar

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  9. I received my check but lost it. What can I do?

    Send an email to the Settlement Administrator: info@UberDriversStateAGSettlement.com and include your full name, email address, postal mailing address and State in which you were an Uber driver. You may also call 1-866-253-3314.

    Nevada drivers may obtain further information by calling (702) 486-3132 or toll free 1-888-434-9989.

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  10. I have lived in different states and have driven for Uber in more than one state, so how will this settlement affect me?

    If the Settlement Administrator confirms that your driver’s license number was accessed during the 2016 breach and that at the time, you lived in one of the Participating States, you will receive one payment.  

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  11. Is the Attorney General representing me?

    The Attorney General is not a private attorney and is not representing you or any individuals in this case. This is a civil enforcement case filed by the Attorneys General seeking to enforce state laws which require that the personal information of individuals be safeguarded and that in cases of a breach, the affected individuals, like the drivers in this case, receive timely notice.

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  12. I believe that I should be paid an amount higher than was shown on the notice I received, so what are my options?

    The Attorney General represents the public interest and the State and is not a private attorney.  You may wish to consult with your own private attorney for advice regarding any additional options you may have. Accepting the payment from the Attorney General’s settlement does not mean that you cannot take other action on your own or through your attorney.

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  13. Have I been a victim of identity theft because of this Uber breach?

    This investigation did not focus on any one individual.  To read about identity theft and steps that you can take to detect it and take action, click here https://www.ftc.gov/faq/consumer-protection/report-identity-theft.

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  14. What should I do if I have NOT received my check and believe I should have?

    Contact the Settlement Administrator by emailing info@UberDriversStateAGSettlement.com or by calling 1-866-253-3314.

    Nevada drivers may obtain further information by calling (702) 486-3132 or toll free 1-888-434-9989.

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  15. What are the Participating States?

    Please see the list of Participating States here.

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